Windows Systems Administrator
Bowhead seeks a Systems Administrator to provide customer support and technical assistance to users at the Naval Surface Warfare Center Dahlgren Division (NSWCDD).
This role supports an Innovation Lab with 3-D printers, large touch screen monitors and other latest IT tools.
Job Requirements:
The Systems Administrator will be responsible for:
Answering questions about installation, operation, configuration, customization and usage of assigned products installed on Windows 10 Computers.
Applying advanced diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
Specific support consists of troubleshooting hardware, software, and network related issues encountered by users.
Hardware support includes, but not limited to Intel x86 based PCs, overhead projectors, soft boards, telecommunications, laser and inkjet printers, scanners, and Common Access Cards (CAC).
Software support includes, but not limited to Windows operating systems currently supported by Microsoft, Microsoft Office Suite, and various specialty engineering and scientific development tools.
Installation of new software releases, system upgrades, evaluation and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs).
Systems Administrator will coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Request process to track support using Remedy.
Assist with the maintenance and monitoring of the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance.
Maintain and develop IT related procedures required to support the organization.
Support also includes working with the organizations Information Assurance Officer (IAO) for achieving system accreditation.
Provide recommendation to future IT needs of the organization.
Support Innovation Lab at NSWCDD Maintain data files and monitors system configuration to ensure data integrity.
Assist in the preparation of a monthly progress and status report.
Requirements:
BA/BS degree and a minimum of two-five (2-5) years of professional experience preferred.
Demonstrates strong troubleshooting skills along with strong analytical and problem solving skills.
Must have the ability to multi-task and assist others to resolve IT related issues is essential.
Must have knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment.
Requires a strong understanding of current Microsoft supported Windows operating systems.
An understanding of Linux operating systems is desirable; but not required.
Requires a high level of competency in both written and oral communications skills is strongly desired with ability to work in a team environment.
DoD Directive 8570.
1 Information Assurance Technical Level II certification required (ie, Security+CE, GSEC, SSCP, or CCNA-Security).
Familiarity with the Department of Defense (DOD) networking and security accreditation processes and procedures is required.
A working knowledge of Windows Active Directory is required.
Familiarity with ACAS A working knowledge of current Security Technical Implementation Guides (STIGs) and Risk Management Framework (RMF).
SECURITY CLEARANCE REQUIRED:
Must currently hold a security clearance at the Secret level.
Must be eligible to receive a TOP SECRET clearance upon hire.
US Citizenship is a requirement for this contract.
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements.
If the position requires, an applicant must pass a pre-employment criminal background history check.
All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification.
In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer.
We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, and other protected characteristics EOE/AA/M/F/D/V.
In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 USC Sec.
1601 et seq.
, and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act.
All candidates must apply online at www.
uicalaska.
com, and submit a completed application for all positions they wish to be considered.
Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed.
Please contact a UIC HR Recruiter if you have made a significant change to your application.
In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (-us/human-resources/).
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement.
Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results.
Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar corporation recognized as one of the top 25 8(a) companies for government contracting.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
This role supports an Innovation Lab with 3-D printers, large touch screen monitors and other latest IT tools.
Job Requirements:
The Systems Administrator will be responsible for:
Answering questions about installation, operation, configuration, customization and usage of assigned products installed on Windows 10 Computers.
Applying advanced diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
Specific support consists of troubleshooting hardware, software, and network related issues encountered by users.
Hardware support includes, but not limited to Intel x86 based PCs, overhead projectors, soft boards, telecommunications, laser and inkjet printers, scanners, and Common Access Cards (CAC).
Software support includes, but not limited to Windows operating systems currently supported by Microsoft, Microsoft Office Suite, and various specialty engineering and scientific development tools.
Installation of new software releases, system upgrades, evaluation and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs).
Systems Administrator will coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Request process to track support using Remedy.
Assist with the maintenance and monitoring of the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance.
Maintain and develop IT related procedures required to support the organization.
Support also includes working with the organizations Information Assurance Officer (IAO) for achieving system accreditation.
Provide recommendation to future IT needs of the organization.
Support Innovation Lab at NSWCDD Maintain data files and monitors system configuration to ensure data integrity.
Assist in the preparation of a monthly progress and status report.
Requirements:
BA/BS degree and a minimum of two-five (2-5) years of professional experience preferred.
Demonstrates strong troubleshooting skills along with strong analytical and problem solving skills.
Must have the ability to multi-task and assist others to resolve IT related issues is essential.
Must have knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment.
Requires a strong understanding of current Microsoft supported Windows operating systems.
An understanding of Linux operating systems is desirable; but not required.
Requires a high level of competency in both written and oral communications skills is strongly desired with ability to work in a team environment.
DoD Directive 8570.
1 Information Assurance Technical Level II certification required (ie, Security+CE, GSEC, SSCP, or CCNA-Security).
Familiarity with the Department of Defense (DOD) networking and security accreditation processes and procedures is required.
A working knowledge of Windows Active Directory is required.
Familiarity with ACAS A working knowledge of current Security Technical Implementation Guides (STIGs) and Risk Management Framework (RMF).
SECURITY CLEARANCE REQUIRED:
Must currently hold a security clearance at the Secret level.
Must be eligible to receive a TOP SECRET clearance upon hire.
US Citizenship is a requirement for this contract.
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements.
If the position requires, an applicant must pass a pre-employment criminal background history check.
All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification.
In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer.
We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, and other protected characteristics EOE/AA/M/F/D/V.
In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 USC Sec.
1601 et seq.
, and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act.
All candidates must apply online at www.
uicalaska.
com, and submit a completed application for all positions they wish to be considered.
Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed.
Please contact a UIC HR Recruiter if you have made a significant change to your application.
In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (-us/human-resources/).
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement.
Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results.
Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar corporation recognized as one of the top 25 8(a) companies for government contracting.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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